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How can we help?

Here are our frequently asked questions. If you have any further queries email: support@toot.co.

Data

Is my data continuously collected?

Data

How often does the app send data?

Data

Why does the app sometimes not record my driving data at all?

Installation

Why do I need to accept permission requests?

Installation

Do I need to open the app for each trip so it can collect my driving data?

Data

What driving categories are monitored?

Data

Will I experience significant battery drain from using the app?

Data

What can I measure on my app?

Data

Why does toot sometimes miss part of the journey?

Data

How does toot know whether I'm a driver or a passenger?

toot score

How does toot measure my driving?

toot score

Which driving categories are monitored?

toot score

How do the categories monitored relate to driving?

toot score

Will all journeys count towards my toot score?

toot score

Where in the car is the best place for my smartphone when driving?

toot score

How is phone distraction monitored?

toot score

What if I don't use or forget to switch on the app?

toot score

Will you report me for driving badly?

toot score

Will you penalise me for driving badly?

toot score

Can I use the app when I drive in different countries?

toot score

If someone else drives my vehicle, will this impact my ranking?

Installation

What happens when I've downloaded the app but replace my smartphone?

Installation

Can I delete the app from my phone?

Installation

Which settings need to be enabled on my smartphone for the app to function correctly?

Installation

How do I change my settings?

Installation

Can I use toot on my iPad or tablet?

Installation

I use more than one phone. Should I download the app on each. phone?

Installation

Do I need to do anything to the app when driving?

Leaderboard

How does the leaderboard work?