How can we help?
Here are our frequently asked questions. If you have any further queries email: support@toot.co.
Data
Is my data continuously collected?
Data
How often does the app send data?
Data
Why does the app sometimes not record my driving data at all?
Installation
Why do I need to accept permission requests?
Installation
Do I need to open the app for each trip so it can collect my driving data?
Data
What driving categories are monitored?
Data
Will I experience significant battery drain from using the app?
Data
What can I measure on my app?
Data
Why does toot sometimes miss part of the journey?
Data
How does toot know whether I'm a driver or a passenger?
toot score
How does toot measure my driving?
toot score
Which driving categories are monitored?
toot score
How do the categories monitored relate to driving?
toot score
Will all journeys count towards my toot score?
toot score
Where in the car is the best place for my smartphone when driving?
toot score
How is phone distraction monitored?
toot score
What if I don't use or forget to switch on the app?
toot score
Will you report me for driving badly?
toot score
Will you penalise me for driving badly?
toot score
Can I use the app when I drive in different countries?
toot score
If someone else drives my vehicle, will this impact my ranking?
Installation
What happens when I've downloaded the app but replace my smartphone?
Installation
Can I delete the app from my phone?
Installation
Which settings need to be enabled on my smartphone for the app to function correctly?
Installation
How do I change my settings?
Installation
Can I use toot on my iPad or tablet?
Installation
I use more than one phone. Should I download the app on each. phone?
Installation
Do I need to do anything to the app when driving?
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